Helbling is representing a repeat client, Vanderbilt University, in conducting a search to attract and secure an Executive Director of Facilities Business Operations (ED). This role serves as the division’s chief business and financial officer and to lead the fiscal, administrative, and business services that support the institution-wide facilities organization in achieving superior performance and customer service while fostering a positive and cooperative work environment. The position serves as a core member of the division’s senior leadership team.
The university is implementing cloud-based enterprise financial and human resources (HR) systems. These systems contribute, in part, to the facilities division’s decision to establish a comprehensive Business Operations Center (BOC) directed by this position. The BOC and its ED will play a lead role in the redevelopment and deployment of existing and new technologies and processes for the division. Intended outcomes include an enhanced focus on streamlined and effective client interfaces; providing exceptional customer experiences and engagement; collecting, analyzing, and utilizing data to drive organizational decision making; facilitating cross-university communication among multiple stakeholders on complex facilities matters; and ensuring collaborative support and communication among the departments of the facilities organization.
Facilities at Vanderbilt University is composed of the following departments: Plant Operations, Real Estate, Sustainability and Environmental Management, and Campus Planning and Construction (~450 total employees). The successful candidate will be tasked with structuring the division’s business operations to accommodate this transition, leading the division through the change, and directing the division’s business operations on an ongoing basis.
Reporting to the Associate Vice Chancellor and Chief Facilities Officer, the ED oversees the BOC, and represents the division to other areas of the university, regarding the following:
In all areas of responsibility, the ED builds strong working relationships both within and external to the facilities organization, leads multi-department collaboration, and advocates for facilities interests in interactions university-wide. The ED is responsible for establishing and reviewing the structure of the BOC to ensure the unit is aligned with the demands of the university’s financial and HR models, as well as other systems used by facilities, and to ensure an efficient and customer-focused organization. The ED ensures the continued development of the technical, communication, and management skills of direct reports and maintains, in aggregate, an appropriate skill set within the BOC.
Key responsibilities include:
About Vanderbilt University
A $1M gift from Commodore Cornelius Vanderbilt in 1873 established the university following the Civil War with the mission to “contribute to strengthening the ties which should exist between all sections of our common country.” Today, Vanderbilt University is a top-15 private research university offering a full-range of undergraduate, graduate, and professional degrees. Vanderbilt is situated on a 330-acre campus near the thriving city center, serving 12,000 students and directly employing almost 7,000 faculty and staff. Its affiliated academic medical center, VUMC, is contiguously located and operates in close partnership with the university.
Vanderbilt offers undergraduate programs in the liberal arts and sciences, engineering, music, and education and human development, as well as a full range of graduate and professional degrees. The combination of cutting-edge research, strength in the liberal arts, and nationally-recognized schools of education, medicine, law, business, engineering, nursing, and divinity, creates an invigorating atmosphere where students tailor their educational experiences to meet their goals and researchers collaborate to solve complex questions affecting health, culture, and society.
Vanderbilt draws the best and brightest students from across the nation and around the world. Vanderbilt alumni can be found in Congress, on the judicial bench, among the list of Nobel laureates, leading corporations, conducting innovative medical research, writing for and appearing on the stage and screen, and playing in the NFL and major league baseball.
The university is accredited by the Commission on Colleges of the Southern Association of Colleges and Schools to award bachelors, masters, education specialist and doctoral degrees. Vanderbilt is a member of the Association of American Universities.
About Nashville, Tennessee
Nashville is the capital and the second most populous city in Tennessee. It is located on the Cumberland River in Davidson County in the north-central part of the state. Nashville is a major hub for the higher education, health care, music, publishing, and transportation industries.
As the "home of country music," Nashville has become a major music recording and production center. Almost all of the national record labels, as well as numerous independent labels, have offices in Nashville, mostly in the Music Row area.
The present outlook for metropolitan Nashville is positive. Since 2000, over $4B in public and private investments have made downtown Nashville a dynamic and thriving urban center. As of 2014, another $3B in potential downtown investments is planned.
Search Consultant: Rick Nawoczynski
Vanderbilt University is an equal opportunity, affirmative action employer.