Insight Blog

Facilities management (FM) has grown exponentially in recent years with the initiatives of energy management and sustainability and it is difficult find an organization that is not giving serious attention to managing its facilities in the most time and cost-efficient manner. In recent months, there has also been increased activity in capital projects within certain sectors which has led to organizations seeking FM professionals to manage the oversight of those projects. Securing professionals at all levels of FM is critical as attention has become increasingly focused on the effective management of facilities and capital projects, and the cost-savings. 

While there many unique characteristics that organizations seek in ideal candidates, there are also common traits that are attractive in FM professionals, such as:

• For public entities and other organizations with boards, it is imperative that FM professionals possess the soft skills that are necessary to develop and maintain strong relationships with the public, shareholder groups, analysts, boards, senior administration, governmental entities and end users. (See specific soft skills below)

• Understanding of facilities management from a technical standpoint.

• Proactive in technology advancements regarding products and services.

• High level of patience (usually have longer decision making periods).

• Thorough knowledge of sustainability and green initiatives as well as current trends and best practices.

• Proven success in positively affecting the bottom line of a facilities management department such as:
  • Savings on projects, purchasing and utilities.
  • Successful management of budgets and the ability to work within the organization's respective constraints.

• Strong presentation skills.

Necessary soft skills include:

• Strong leadership traits
  • Adaptability
  • People skills
  • Self-awareness
  • Decision making ability
  • Innovation

• Acute business savvy and proven experience in positioning an FM department to manage facilities effectively and efficiently.

• Ability to adapt strategies and approaches to changing trends and conditions.

• Ability to hire, train, motivate and empower staff.

• Excellent communication skills (written, verbal, listening and persuasion).

• Problem-solving ability.

• Attention to detail.

 

FM professionals who possesses these desired traits will find themselves highly marketable in today's climate and capable of successfully complementing and leading an organization's FM efforts.